Terms & Conditions

Terms of Sale

As a consideration for being allowed entry and to participate in the 2019 Radiance Festival event produced by Radiance Festival, Inc. (the “Event” or “Radiance Festival”), The person purchasing the ticket (the “Purchaser”) and the person holding the ticket (the “Bearer”) agree to comply with any and all rules, regulations, terms, and conditions of the Event, including but not limited to all of the terms outlined in this document.

Bearer certifies that Bearer is physically able to participate in the Event and in any associated activity or performance, and that Bearer has not been advised otherwise by a qualified medical professional. Tickets sold through this website grant to the Purchaser, only a revocable license to the Bearer that may be revoked at any time for any reason. Resale or attempted resale of any issued ticket at a price higher than the face value is grounds for cancellation without compensation. Bearer assumes all risk or danger incidental to Radiance Festival, whether occurring prior to, during, or subsequent to, the actual event. The terms of sale of each ticket issued pursuant to a transaction initiated on this website are subject to any and all terms imposed by Radiance Festival. In order to be admitted to the event, each attendee must present the wristband in its original, undamaged, unaltered form, to the venue at the appropriate time. Entry may be refused for various reasons, including but not limited to; misconduct, intoxication, possession of prohibited items or violent or aggressive behavior. Bearer agrees that they are physically able to participate in the Event and in any associated activity or performance, and that the Bearer has not been advised otherwise by a qualified medical professional.

If purchaser is obtaining tickets for, or providing any tickets to, any other person(s), the purchaser recognizes that they are acting as that person’s agent in obtaining the tickets and due to this agency relationship, Purchaser agrees to these Terms and Conditions on behalf of any person to whom Purchaser deliver any of the tickets they have obtained, and the Purchaser shall notify any such person of these Terms and Conditions when they deliver a ticket to that person. If purchaser has obtained a ticket from another person, the Purchaser also agrees to these Terms and Conditions when the ticket is delivered to them.

Release of Liability

THE BEARER EXPRESSLY ASSUMES ALL RISK AND DANGER ARISING FROM OR INCIDENTAL TO THE EVENT FOR WHICH THE TICKET IS ISSUED, WHETHER SUCH RISKS OCCUR PRIOR TO, DURING, OR SUBSEQUENT TO THE ACTUAL EVENT THE HOLDER EXPRESSLY RELEASES THE EVENT FACILITY, MANAGEMENT, PROMOTERS, PARTICIPANTS, PERFORMERS, ARTISTS, AND THE TICKETING SERVICES PROVIDER (collectively “MANAGEMENT”) AND ALL OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS, FROM ANY AND ALL CLAIMS THAT THE HOLDER HAS OR MAY HAVE THAT ARISE FROM OR ARE INCIDENTAL TO THE EVENT, INCLUDING ANY CLAIMS ARISING OUT OF THE NEGLIGENCE OF MANAGEMENT OR MANAGEMENT’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, OR AGENTS. THE BEARER KNOWINGLY AND VOLUNTARILY ASSUME ALL RISK OF PROPERTY LOSS, PERSONAL INJURY, SERIOUS INJURY, OR DEATH, WHICH MAY OCCUR BY ATTENDING Radiance Festival 2019, AND HEREBY FOREVER RELEASE, DISCHARGE, AND HOLD Radiance Festival, INC HARMLESS FROM ANY CLAIM ARISING FROM SUCH RISK, EVEN IF ARISING FROM THE NEGLIGENCE OF Radiance Festival, OR FROM THIRD PARTIES, AND THE BEARER ASSUME FULL RESPONSIBILITY AND LIABILITY FOR THEIR PARTICIPATION.

Radiance Festival and vendors, performances or any management of Radiance Festival do not claim to be medical doctors. No advice, reading, service or involvement from Radiance Festival will behold as the truth or medical advisement. All bearers agree that all services are for entertainment value not as medical, emotional, or spiritual advisement.

Refunds and Exchanges

ALL SALES ARE FINAL. NO REFUNDS WILL BE GRANTED FOR ANY REASON. EVENT DATE AND TIME SUBJECT TO CHANGE. ALL RIGHTS RESERVED. IF THE EVENT FOR WHICH THIS TICKET IS ISSUED IS RESCHEDULED OR CANCELLED, THE HOLDER SHALL NOT BE ENTITLED TO A REFUND EXCEPT AS OTHERWISE REQUIRED BY LAW. INSTEAD, THE HOLDER SHALL HAVE THE RIGHT, EXCEPT AS OTHERWISE PROVIDED, (1) IF THE EVENT IS RESCHEDULED TO A DATE AND TIME WITHIN TWELVE MONTHS OF THE DATE AND TIME ORIGINALLY SCHEDULED, TO USE THIS TICKET TO ATTEND THE EVENT AT THE RESCHEDULED DATE AND TIME, OR (2) IF THE EVENT IS NOT RESCHEDULED WITHIN TWELVE MONTHS OF THE DATE AND TIME ORIGINALLY SCHEDULED, TO EXCHANGE THIS TICKET TO ANOTHER EVENT THAT IS DESIGNATED BY MANAGEMENT AS THE OFFICIAL REPLACEMENT EVENT FOR THE CANCELLED EVENT. This ticket is not subject to any refund, bears no cash value, and is not redeemable for cash. Artist and set times are subject to change without notice. This ticket is not subject to exchange except as expressly provided above. If issued as a complimentary ticket, this ticket is not exchangeable or redeemable for another ticket to any other event or performance or for any other consideration, monetary or otherwise. Tickets obtained from unauthorized sources may be counterfeit and worthless. Tickets cannot be replaced if lost, stolen or destroyed, and are valid only for the event for which they are issued. It is unlawful to reproduce this ticket in any form. PURCHASER AGREES NOT FILE A CHARGEBACK OR ANY TYPE OF PAYMENT REVERSAL FOR ANY REASON. Radiance Festival is not liable for acts of God, the weather, strikes, protests, or actions taken by government agencies and similar causes. Tickets and vehicle passes are nonrefundable even if the Event is terminated early or canceled, or entry conditions are modified, due to harsh weather, acts of nature, governmental regulation, the failure to obtain required governmental permits, or conditions beyond Radiance Festival’s control. Management reserves all rights not expressly granted to the holder by these terms. Please read our Ticketing FAQ at http://radiancefestival.com/faqs for more information.

Prohibited Items

The following items are prohibited inside the venue; pets or animals of any kind with the exception of registered service animals cleared through our ADA program, drones of any size, guns or weapons of any kind, fireworks or explosives, laser or handheld laser pointers, any drugs classified as illegal by the local municipality, the State of New jersey or the United States federal government, alcohol, live plants, and any other item management deems to be inappropriate for the event or that may present a potential safety risk.

Entry Search

Bearer and Bearer’s belonging may be searched for prohibited items and non-ticket holding individuals upon entry into the Event, and Bearer consents to such searches and waives any related claims that might arise against the Radiance Festival and its agents. If the Bearer elects not to consent to such searches, the Bearer will be denied entry into the Event.

Reservation of Rights

Management reserves the right to refuse admission to or eject any person whose conduct is deemed by Management, at Management’s sole discretion, to be undesirable, including (but not limited to); disorderly conduct, use of vulgar or abusive language toward staff or other attendees, or failure to follow Management or facility rules and directions. Undesirable conduct of any of the types expressly listed above will automatically terminate this license and all rights of the Bearer. The exercise of management’s ejection rights hereunder does not entitle the Bearer to a refund of the ticket price or any part thereof. This ticket is a revocable license and admission may be refused upon refunding the face amount of the ticket, at management’s discretion.

Copyright/ Logo

Bearer acknowledge that “Radiance Festival,” “Radiance Festival,” “The Radiance Festival,” and all logos and symbols associated therewith are registered trademarks owned by Radiance Festival, Inc. and that Radiance Festival, Inc. has the exclusive right to license and enforce those trademarks and any other trademarks, copyrights, and other intellectual property owned or licensed by Radiance Festival, Inc., including any likenesses, drawings, and representations of the Event (collectively, “Radiance Festival Intellectual Property”).

WITHOUT THE PRIOR WRITTEN CONSENT OF Radiance Festival, I UNDERSTAND THAT I MAY NOT USE ANY Radiance Festival INTELLECTUAL PROPERTY OR EVENT IMAGERY IN ANY ADVERTISEMENT OR PROMOTIONAL MATERIAL (INCLUDING WITHOUT LIMITATION MUSIC VIDEOS OR POSTS ON THE SOCIAL MEDIA ACCOUNTS OF COMMERCIAL ENTERPRISES), OR IN THE TITLE OR ON THE COVER OF ANY PUBLICATION, unless the use is authorized in writing by Radiance Festival, Inc.

Photo/Video/Drones

By entering the Event, all Bearers agree to the following terms, conditions, and guidelines for the use of any imagery obtained at the Event, including still photographs and videos (hereinafter “Event Imagery”). Participants may only use Event Imagery for “Personal Use,” defined to include: (1) sharing with friends and family; (2) displaying on personal websites (as long as the website does not sell any product or service, and does not purport or appear to be an official website of the Event or Radiance Festival); and (3) displaying on social networking websites, such as Instagram and Facebook (as long as the display of the Event Imagery on these sites is not commercial or promotional in any manner and the social media account is not affiliated with any commercial enterprise).

Bearer UNDERSTANDS AND ACCEPTS THAT BEARER MAY NOT MAKE ANY USE OF EVENT IMAGERY WITHOUT PRIOR WRITTEN PERMISSION FROM Radiance Festival, OTHER THAN PERSONAL USE (as defined above). Bearer understands that Bearer has no right to sell, transfer, license, sublicense, or give Event Imagery to any other party, except for Personal Use, and agree to inform anyone to whom Event Imagery is given that it can only be used for Personal Use. Bearer further agrees to be bound by the

 

Event’s Photography Policy.

All photographers using DSLRs or cameras with detachable lenses are required to have media credentials to take pictures at the Festival. Any party interested in making any commercial use of their documentation of the Event or in distributing footage beyond Personal Use must, however, enter into a separate written agreement with Radiance Festival prior to any such use.

Bearer acknowledges that the use of drones is specifically prohibited at the Event.

Bearer acknowledges that people will be using film, video, and photographic cameras at the Event, and that the Bearer’s image may be captured on film, video, or photographs that may subsequently be displayed or disseminated without Bearer’s consent or payment of compensation to Bearer, and the Bearer releases Radiance Festival from any liability due to such capturing, display, or dissemination.

Gift Material

Radiance Festival generally permits the use of Radiance Festival related intellectual property, without payment of any license fee, on materials that are given away at or in connection with the Event (“Gift Materials”), with the following conditions: (1) Radiance Festival may, for any reason in its discretion, determine that such use is not in keeping with Radiance Festival’s quality control, and if so, all such materials shall no longer be distributed; and (2) no Gift Materials may be sold (including to recoup the cost of producing them), exchanged for something of value, or distributed in any manner in which the Gift Materials are likely to be sold or exchanged for something of value.

Consent to Electronic Communication

Bearer agrees that we may provide electronically any and all communications concerning tickets and/or any payment plan entered into as well as any disclosures required by federal or state law. Bearer’s consent applies not only to the tickets and any payment plan but also to any ancillary agreement related to these and to any future tickets or payment plans obtained through us.

Consent to Medical Treatment

Bearer consents to have medical treatment that may be deemed advisable in the event of injury, accident, and/or illness during any program, event, or activity at the Event. Bearer releases Radiance Festival, Inc. and all persons participating in any such medical treatment from all responsibility for any such actions. Bearer holds Radiance Festival harmless should contraction of an illness, disease or any other malady occur while attending the event or as a result of attending the event.

 

Ticket Fulfillment

Purchaser acknowledges that all tickets will be emailed to the address provided to the check-out gateway at the time of purchase. Tickets will be emailed exclusively to the Purchaser and not to any other person or entity. Radiance Festival will be held harmless and will not redistribute email ticket if an email address was incorrect or not emailed by unknown issues.

 

For any ticket or sale registration, if for any reason whatsoever, including computer or software malfunction, mistake or inadvertence, network congestion or crashes, Purchaser is not able to purchase any tickets or vehicle passes through the sale process, or their registration for a sale or the purchase of tickets or vehicle passes is not processed, or they receive a notice that their ticket or vehicle pass purchase or ticket registration is rescinded, revoked, canceled, or made in error and their credit card payment is credited to a credit card account, Purchaser holds Radiance Festival harmless.

 

Food and Food Vendors

Bearer understands that food will be sold at the Event. Radiance Festival bears no responsibility and will be held harmless for the contraction of or additional issues arising from foodborne illnesses, food allergies or any other issues arising from the distribution, sale or consumption of food at the event. Further, the Radiance Festival will be held harmless for any issues with food brought in by the Bearer or any other attendees.

 

Provisions

Bearer understands that Bearer must bring enough food, water, shelter, and first aid to last the duration of the Event in a potentially harsh environment.

Radiance Festival retains the right to cancel, rescind or revoke any ticket purchases at any time for any reason whatsoever at Radiance Festival’s sole discretion. Only ticket orders placed through the website are guaranteed to be authentic. Please visit the tickets and lineup pages at http://radiancefestival.com for ticketing FAQs, wristband FAQs and other information regarding the types of tickets available and purchasing tickets.

 

Recycling/Trash Removal

Radiance Festival is a “pack it in, pack it out” event and we strive to have zero impact on the land we possess during the event. Bearer agrees to use only designated trash and/or recycling receptacles prior to, during and after the event. Bearer agrees under no circumstance to leave trash or recycling in the Event confines or anywhere surrounding the venue. We ask that you bring sustainable waterbottles into the Event. Trash or recycling may not be buried, burned or disposed of in any body of water. Violation of these terms may lead to immediate expulsion from the Event.  

Vending without Authorization

Bearer understands that commercial vending of any kind, including without limitation, the provision of any goods or services delivered to or at the Event for a prepaid fee, is prohibited except as authorized by Radiance Festival. No sponsorship, on site marketing, sampling, coupon/product distribution, or other promotional/advertising activity may be conducted at the Event (inclusive of parking lots), absent Radiance Festival’s prior written approval in each instance.

 

Minors

The Bearer acknowledges that attendees under the age of 18 may be at the Event. No minor will be allowed to enter the event without a parent or court designated legal guardian (paperwork must be provided to Radiance Festival proving such guardianship) over the age of 25. All minors must purchase a ticket at the box office prior to entering the event. No previously purchased ticket will be refunded if minor tickets are sold out at the box office. Bearer agrees that they will be responsible at all times for any and all minors in their care. Bearer agrees to the contractual terms contained in this document on behalf of the minor. More information can be found on guardianship here: http://www.courts.ca.gov/1214.htm.

 

Compliance with Facility Rules

The Bearer agrees to comply with all local or facility rules that prohibit alcoholic beverages, illegal drugs, controlled substances, and all other prohibited items from being brought into the event premises. The Bearer also agrees to not damage the grounds and comply with all the regulations of Garret Mountain and the Passaic county regulations listed before entrance to festival.

 

Final Agreement

These Terms and Conditions shall be governed by and enforced according to the laws of the State of California without regard to any rules relating to conflicts of laws. Bearer understands that any claim or dispute arising out of or in connection with these Terms and Conditions must be brought exclusively in the federal or state courts located in Passaic county, New Jersey, and Bearer will submit to the personal jurisdiction of such courts for the purpose of litigating all such claims or disputes.

Bearer understands that these Terms and Conditions may be changed by Radiance Festival prior to the Event, and if so, the revised Terms and Conditions will apply to the Bearer. The most current version can be found at https://www.radiancefestival.com/terms-and-conditions. Bearer’s use of a ticket or other entry credential for entry to the Event signifies Bearer’s binding agreement to the Terms and Conditions in effect at the time of Bearer’s entry to the Event.

BEARER ACKNOWLEDGES THAT BEARER HAS READ AND FULLY UNDERSTANDS THESE TERMS AND CONDITIONS, WAIVER AND RELEASE OF LIABILITY, AND ALL OTHER POLICIES, CODES OF CONDUCT AND OTHER INFORMATION REGARDING THE EVENT AND Radiance Festival CONTAINED ON THE Radiance Festival WEBSITE (http://radiancefestival.com). BEARER UNDERSTANDS THAT BEARER HAS GIVEN UP SUBSTANTIAL RIGHTS, AND BEARER DOES SO KNOWINGLY AND VOLUNTARILY WITHOUT ANY INDUCEMENT OR DURESS.